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Tags: Firmware total 10 .
New Hub - X1s
Hello, I just got my product - I can not get comcast to work so I am trying to upgrade the firmware. I follow instructions ...
jaslgv4249
1 year ago
532
1
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
1 year ago
1037
1
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
1 year ago
553
2
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
952
4
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
1008
2
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
1823
5
V9 Firmware Update available
Good to See that Sofabaton ist working fast to fix the open issues. Can you please also publish a changelog? Thanks!
LordHelmchen
1 year ago
1904
9
Do not update the latest firmware
The latest firmware updates literally broke alot of functions. The previous update is still by far the better firmware/soft...
cohortcw
1 year ago
1246
6
What firmware version do i have?
Hi. How can i verify that i have firmware version 8? I recently upgraded Android App to version 3.2.3.
Marcelo
1 year ago
1125
1
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
1 year ago
3402
6
1
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Latest Release
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Arris AX013NC
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Latest comments
I have the same problem. Did this get solved?
Thank you.
Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC
Dear customer, Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other/Android TV, download the code, then open your device's Bluetooth settings and find Sofabaton to pair. 2.IR Learning Mode When adding a device, select Infrared -- Learn from original remote control.3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s
We apologize, but unfortunately our engineers are unable to add your device's code. If your original remote has these buttons, please try learning them via infrared.
Tried that model and although most keys work the HDMI Inputs (and others) do not, I have tried many other Philips models also with no success, please add as a separate model with the correct codes for all buttons.