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Tags: Delay total 4 .
Slow repat IR commands
I am very happy with my Sofabaton X2 — it’s a great replacement for my Harmony Elite — but I do have the following minor re...
chrysalyd
18 day ago
82
1
Macros for OTA channels
I'd like a macro for over the air stations. So I'd like a macro ABC and when you press the macro ABC it changes the TV chan...
Aharding
3 month ago
128
3
Post Update Button Delay
Is anyone else having issues with button press delays after the newest update? Specifically with AT&T UVerse (Arris VIP...
runnerz2k
1 year ago
1035
8
Annoying key press delays
X1 in an activity on a roku express plugged into a vizio tv. Remote seems to 'sleep' after no key is pressed several second...
Rogarat
1 year ago
881
0
1
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Slow repat IR commands
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?