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Tags: Backlight issue total 1 .
U2 problems
I'm posting U2-related stuff here, since there is no separate U2 forum. My problems started right away after installi...
peyitoyoco
1 year ago
675
1
1
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Latest comments
Please send us the exact model of your TV to service@sofabaton.com. A picture of the nameplate would be useful.
Please add the Xfinity by IR. Please note that the IR receiver on Xfinity is rather weak and has a really limited receiving angle. We suggest sticking the IR blaster that comes with the box onto the IR receiving area on your Xfinity. Here's an article from Xfinity for your reference: https://www.xfinity.com/support/articles/using-your-remote-control-with-an-ir-extender
The solution to this problem is to allow the user to customize the Startup/Shutdown sequence list by letting us actually delete unneeded commands, like the power toggle when switching devices and the one needed device is already on. My AV receiver is already in the ON state, the remote only has a power button. If I needed to power it up, I can add the step. The people who buy remotes like this are often a couple steps above normal users and can handle a few options. We don't need our hands held and told "no" when we actually want to customize something.
How do you set up source switching?
Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
