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Tags: App total 14 .
Safabaton app too slow
Each time I use the app and switch to edit an activity or device, there is a very noticeable delay before screens display. ...
dolfs
13 day ago
46
1
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
8 month ago
182
2
Limitations preventing me from buying more U2s
Hi All, I have an 8 zone, 8 device multiroom AV distribution rig and have been experimenting with remotes to control each r...
Faceman
1 year ago
1029
2
Unable to add devices
Just purchased an X1 remote however when I try to add ANY device the app crashes.
codeman43
1 year ago
494
1
Sometimes remote key presses not working until opening app
Once in a while nothing happens when pressing a key on the remote, for example the off button. If I open the sofabaton app ...
sonar
1 year ago
785
2
PLEASE HELP
I have created activities on my app. App and firmware is all fully up to date. I need to create a delay in the startup in o...
DaOllieGSauce
1 year ago
567
1
Zeroed Bluetooth Mac Address
I just bought 3 Sofabaton U1 from Amazon. I was able to set-up 2 of them, but one I can't connect to. When I power it up it...
DartVeiga
1 year ago
855
1
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
1 year ago
826
2
Cant find hub in app
Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...
wmayer
1 year ago
1919
7
Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
1 year ago
970
3
1
2
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Latest Release
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Feature Request
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CCode
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Latest comments
I lived with this issue for a year until on a whim decided to reprogram the remote using my original remote. In the process, I realized the instructions say to hold the key but that's what creates the duplicate read. I just tapped once instead of holding and the programming fails at first, but then it'll work. Voila, problem solved. No more double trigger.
Dear Customer, The Bluetooth remote itself cannot be learned. If your TV supports Bluetooth, you can select “Other” or “Android TV” when adding devices to pair with your TV.
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider whether this feature can be added in a future update.
Dear Customer, you might have to disable CEC function on all devices---TV, AV reviver, Apple TV, Fire cube, Xbox, PlayStation, projector, processor, etc. as if two devices are connected to each other by HDMI cable, there is one function named CEC that sends a signal to power on or off one device at while the other one is powered on or off.
Yes, currently macro keys and favorites display the device name. We've also received feedback from other customers who dislike this feature. We've relayed this to the team for evaluation on whether it will be modified in the next update.
Dear Customer, thank you for sharing your feedback. I will continue to relay it to our team for evaluation and optimization.