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Tags: App total 13 .
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
5 month ago
113
2
Limitations preventing me from buying more U2s
Hi All, I have an 8 zone, 8 device multiroom AV distribution rig and have been experimenting with remotes to control each r...
Faceman
1 year ago
785
2
Unable to add devices
Just purchased an X1 remote however when I try to add ANY device the app crashes.
codeman43
1 year ago
455
1
Sometimes remote key presses not working until opening app
Once in a while nothing happens when pressing a key on the remote, for example the off button. If I open the sofabaton app ...
sonar
1 year ago
748
2
PLEASE HELP
I have created activities on my app. App and firmware is all fully up to date. I need to create a delay in the startup in o...
DaOllieGSauce
1 year ago
529
1
Zeroed Bluetooth Mac Address
I just bought 3 Sofabaton U1 from Amazon. I was able to set-up 2 of them, but one I can't connect to. When I power it up it...
DartVeiga
1 year ago
804
1
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
1 year ago
787
2
Cant find hub in app
Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...
wmayer
1 year ago
1740
7
Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
1 year ago
935
3
Give us more icons!
As of now, the set of icons is too limited in my opinion. For my SAT-receiver, a simple electronic-box icon does not suit m...
Taraman
1 year ago
1202
2
1
2
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
XGIMI Horizon 20
2.
X1 RF and X2 questions.
3.
problems with extern IR sensor
4.
U2 screen dead
5.
sofabaton x2 is selling for $400 on amazon
6.
X1S "HELP" button
Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.