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Tags: Alexa total 21 .
Cannot control TV volume with Alexa
I have completed my configuration of my X1S remote and everything is working perfectly except I am unable to control the TV...
AlanG
10 month ago
125
1
Create Alexa routines
Hi i have read the manual, HOW TOs and posts on the topic but I am still unable to create Alexa routine using SofaBaton ski...
ricobelo
1 year ago
403
2
Help With Alexa
The instructions on how to get an X1 to work with Alexa are severealy lacking. So here's how I got it to work: Set u...
bkhenley
1 year ago
886
1
Alexa connection with email problem
Hello! I understand that the email must be the same on Sofabaton and Alexa to make these features work. My emails are diffe...
jessewmurphy
1 year ago
301
1
Alexa Skill does not control volume or play and pause
Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off. How do I get it to turn ...
jimATL
1 year ago
717
6
Alexa Skill no longer functioning
I set up my sofabaton remote and app in January and paired it with Alexa. It worked fine for about 2 months. The TV turned ...
bjehanian
1 year ago
874
7
Alexa skill in portuguese (BR)
Hello! I'm looking to buy your X1 Remote and I saw that your Alexa skill does not support Portuguese (BR). Are there any pl...
joaolucasd
1 year ago
469
1
Unable to Enable Alexa Sofabaton Skill
I've read the details on how to use Alexa with Sofabaton (I'm in the UK): The following points are required to use Alexa: ...
NickB
1 year ago
916
6
Control with Alexa
Is there a guide on how to add control activities in the app so you can use Alexa? Every time I try to add an activity the ...
quickspider15
1 year ago
802
2
Multiple X1 Hubs and Alexa
With more than one X1 hub/remote the only activities that show up under Alexa scenes are the ones from the first hub. ...
mmlincon
1 year ago
640
3
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Latest comments
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating
The Rosewill remote says RRC-126 and in another place RR6.
I use to stream from a computer with NextPVR. I use either a Rosewill remote or a Logitech remote. It opens everything fine including the computer app, but when I use the Sofabaton to go up and down in the menu it will move once and then if you hit the same up or down key it does not move until I hit a different key. Tried setting a new device using either the Rosewill or Logitech remote to learn the up and down keys had the same problem. Tried repairing the original device up by using the old remotes and now goes up one sits a second and then jumps about 3 and then nothing.
Thank you for contacting us. Sorry, the commands in the Bluetooth code library are fixed , and cannot be added at this time. We suggest you to add them by infrared. There are more buttons in the IR code base.
I have several U1's and U2's and honestly think when connected as a Bluetooth remote, they are fantastic, easy to setup and scale the most complex home media centers down to one remote. But I know exactly the frustration the OP has with the U2 scroll wheel. It's become a real problem over the last 6 months for me on 2 of the 3 U2’s I have, to the point of wanting to throw it across the room. But @Distox has nailed the fix, open it up (which is easy, non-destructive and only takes a few minutes), then spray the wheel sensor with electrostatic contact cleaner a few times while rolling the wheel back and forth and it solves the issue. Hopefully this is a permanent fix but if I have to do it once a year no biggie.
Dear Customer, Thank you for contacting us, X2 is under development and expected to be released in July. Thank you for your support of our products!