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Tags: Alexa total 21 .
Cannot control TV volume with Alexa
I have completed my configuration of my X1S remote and everything is working perfectly except I am unable to control the TV...
AlanG
5 month ago
75
1
Create Alexa routines
Hi i have read the manual, HOW TOs and posts on the topic but I am still unable to create Alexa routine using SofaBaton ski...
ricobelo
1 year ago
291
2
Help With Alexa
The instructions on how to get an X1 to work with Alexa are severealy lacking. So here's how I got it to work: Set u...
bkhenley
1 year ago
454
1
Alexa connection with email problem
Hello! I understand that the email must be the same on Sofabaton and Alexa to make these features work. My emails are diffe...
jessewmurphy
1 year ago
271
1
Alexa Skill does not control volume or play and pause
Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off. How do I get it to turn ...
jimATL
1 year ago
495
6
Alexa Skill no longer functioning
I set up my sofabaton remote and app in January and paired it with Alexa. It worked fine for about 2 months. The TV turned ...
bjehanian
1 year ago
777
7
Alexa skill in portuguese (BR)
Hello! I'm looking to buy your X1 Remote and I saw that your Alexa skill does not support Portuguese (BR). Are there any pl...
joaolucasd
1 year ago
435
1
Unable to Enable Alexa Sofabaton Skill
I've read the details on how to use Alexa with Sofabaton (I'm in the UK): The following points are required to use Alexa: ...
NickB
1 year ago
874
6
Control with Alexa
Is there a guide on how to add control activities in the app so you can use Alexa? Every time I try to add an activity the ...
quickspider15
1 year ago
750
2
Multiple X1 Hubs and Alexa
With more than one X1 hub/remote the only activities that show up under Alexa scenes are the ones from the first hub. ...
mmlincon
1 year ago
602
3
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.