Will not learn specific keys

NormanT 1 year ago ⋅ 560 Read it

I have an Xfinity cable box and an OLED 65C2PUA TV. I downloaded the data from your database for each, but specific keys do not work. I tried the "learn function" from the respective remotes but it does not load.

I want to use the guide from the cable box...

I want to load the buttons for subscription services (like Netflix and Prime) from the TV....

Have tried numerous times to get ith U1 to "learn" but it does not load...

 

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