Remote does not rejoin X1 Hub - LOST HUB

1) I turned off X1 HUB for 10 seconds
 2) Plugged back in 
 3) pressed a button on the back of X1 HuB for 3 secs, then the green light turned to blue and blinked
 4) Light on X1 HUB turns green after going through "Provisioning."
 5) Then click ok, and I see X1 HUB with an arrow or sideway chevron
 6) Plus, I see searching for X1 HUB via WIfi with X1 HUB in the list
 7) When I click X1 HUB, a floating box on Andriod appears saying "Start Connecting" then, nothing
 8)  So now I have "force stopped" the Sofa Baton App on Andriod's phone and re-opened the app Sofa Baton
 9) So now I see all the devices I created, but the Remote is not communicating with X1 HUB to Sync
10) When I try to pair the remote with X1 HUB, I get the message Lost HUB
11) The following procedure I tried was to turn off X1 HUB and retried re-provisioning HUB successfully, but the remote will find the HUB keeps saying LOST HUB    
Questions:  What is the manufacturer name (Example - Universal Global Scientific Industrial Co., Ltd.) of the HUB and remote when I perform a network scan? I want this information, so I can find and reserve an IP address on the Router.
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