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APP won't start; just displays SofaBaton banner.

TheRealDeria 1 year ago ⋅ 590 Read it

This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22).

It worked fine up until this point. Now it just sits there showing a SofaBaton banner.

I restarted the phone, which had no effect.

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    • To add some information. If I use the app when connected to my X1 and Add Device, find say Denon X4800 and test the buttons before downloading they all work. If I do the same connected to my X2 only one or two of the same buttons work. This is the same for most of the Denon equipment.
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    • I have the same problem. Did this get solved?
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    • Dear Customer. For your device, kindly add it using the following code in our APP: (Add → Infrared → Search in the database → Type in the brand → model) Brand: Arris Model: AX013ANC
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