Zeroed Bluetooth Mac Address

DartVeiga 1 year ago ⋅ 676 Read it

I just bought 3 Sofabaton U1 from Amazon.

I was able to set-up 2 of them, but one I can't connect to.

When I power it up it says "Connect to Sofabaton App."

I open up the App, it seems to find the remote, but the bluetooth mac address is all zeroes and it doesn't connect. See the images below.

2022-05-25 13.19.13.jpg

2022-05-25 13.19.21.jpg

Any help?

Is there a way to hard reset it or flash new firmware directly without the app?

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