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Doesn't recognize my gigablue UHD UE 4K

Irishwalton 1 year ago ⋅ 505 Read it

It Doesn't recognize my gigablue UHD UE 4K. When pairing it shows it as an option and says successfully connected but not one button work

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    Latest comments

    • Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider whether it can be added in the next update.
    • Dear Customer, Our engineers have fixed this issue. If you have any other questions, please feel free to contact us.
    • Now fixed, thanks.
    • To add some information. If I use the app when connected to my X1 and Add Device, find say Denon X4800 and test the buttons before downloading they all work. If I do the same connected to my X2 only one or two of the same buttons work. This is the same for most of the Denon equipment.
    • How do you do that?
    • Doesn't work, even with the device being added. Sofa Baton support mute
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