Anyone get the manual learning feature to work properly?

jparATMOS 1 year ago ⋅ 739 Read it

The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that I have tried countless OEM remotes and cannot get the learning function to work consistently. Even when it says it learned the IR command, when I assign it to the X1 remote it does not work properly most of the time. Has anyone gotten it to work? The Bluetooth function/feature worked well with the NVidia Shield TV Pro, but that's about it.

All comments: 5 .

  • jparATMOS2022-03-31
    Appreciate a timeline for this, and I'll try and be optimistic, but the email responses from support keep telling me I need to manually learn the remote commands, which obviously is not working.
    @SofaBaton: Sorry for the inconvenience. We will fix the IR learning issue by April 10th. If you have any further questions, you can contact us at sofabaton@outlook.com.
  • dl20222022-03-28
    @Sofabaton - consider giving us a way to VIEW/EDIT the actual codes.. (and add new ones the same way) - would empower your power users, and shift the burden away from your support... And could be faster.
  • SofaBaton2022-03-28
    Sorry for the inconvenience. We will fix the IR learning issue by April 10th. If you have any further questions, you can contact us at sofabaton@outlook.com.
  • jparATMOS2022-03-23
    These are mostly common OEMs/Vendors. Using the first few sets of generic codes (if the OEM shows up in the list) does not work for most functions. Epson Projector - Epson shows up as an OEM, but the projector models are not listed as being in the database. Epson has a huge share of the projector market and it is odd not to have good support here. Yamaha AVR - Yamaha shows up as an OEM, but the AVR model is not listed in the database. How are the current (last 2 years) models not supported? Tonewinner Pre Pro AT-300 - No Pro equipment/models listed in the database. My hope is that the database just needs massive updates and that this will occur quickly. It seems like a big oversight in bringing a universal remote control solution to market not to have all major OEMs properly supported day one. I will say that I Love the remote design. That being said, the hub /IR blaster functionality is a big weakness of the platform. Limited to only 2 IR blaster cable outs (with no repeater onboard) and it is underpowered. For home theater needs, only having 3 total IR outs is not nearly enough and limits placement.
  • kaigame2022-03-23
    Just out of interest, what device are you trying to learn? and have you tried the same vendors various options?
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