X1 will not connect to wifi

mwrauk 1 year ago ⋅ 3056 Read it

I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluetooth. The process completes with the phone app stuck at the "Searching for X1-Hub via Wi-Fi".

If I re-start the phone app it just takes me through the provisioning process again.

The hub shows a green light when it has power and a flashing blue light during provioning.

Same failure every time.

Hub 2.4 GHz channel is fully functional. How do I find the MAC address of the hub so I can check if it is trying to connect to the hub?

Submitting to the U1 support 'column' as there is none for the X1.

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