I am finding that twist commands will not be recognised. On my VU+ Solo 2 there are arrow left and right commands. Both are recognised fine if pressed alternately but repeated presses of the same command does not work. Is there a solution for this?
All comments: 3 .
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tonvan2025-01-22Hi, i had the same problem. the apple tv sees the x1s as a keyboard and when you don’t use it for a long time (overnight) the bluetooth connection is lost. i usually use the apple remote and then see a popup that the connection is lost and with using the right arrow key on the x1s remote it connects again. so i used that the next day also. press the right key arrow and wait for 5 seconds or more and then start the activity with the apple tv. i use the apple remote because the x1s remote makes queeking sound when i use it; have to get in contact whit sofabaton about this. hope this will help you; good luck. -
Jocke2025-01-21I have the exact same problem with VU+ Zero. Have tried several VU+ configs and also tried to lern from original remote but the problem is still there.
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SofaBaton2025-01-02Thank you for contacting us, our engineers fixed this device, we suggest you remove the device and re-add it to test if it works. Brand：Vu+ Model：Solo 2
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