X1S Hub Connection Issues

leaf4life 1 month ago ⋅ 98 Read it

I am trying to setup a X1S Hub and I am having difficulty connecting to the hub via the App. 

This is a New hub and I was able to attach the hub to the 2.4 ghz network. Phone(iPhone) and the the hub are both on the same network and when I pick the hub to connect the App Sits there and spin the the wheel and then request you to enter the IPV4 device IP address and once I enter that nothing happens. 

It is frustratrating and if it doesn't get resolved today this is going back. 

 

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