Home botton and OK not working

Order 10 month ago ⋅ 90 Read it

I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except:

1) I cannot get to the homescreen of the Samsung TV, when I watch TV via the Sagemcombox. The homebutton always shows the Sagemcom homescreen, even if I select the Samsung on the remote. I have to use thw original RC to get to the Samsung menu.

2) When I navigate the in the Samsung menu, the OK button does not work.

Unfoetunately unless both problem can be solved the producr is useless for me. I hope you can assist.

 

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