CambridgeAudio Azur 551R - Power not working

TroisSix 1 year ago ⋅ 366 Read it

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Hi,

I have a Cambridge Audio Azur 551R, and the Power button is not working, unless all the other buttons work perfectly.

I tried to repair the power button:

  • with the cloud propositions, and some worked only once...but never worked again, and i tried the method so many times, it is so weird...
  • with the learning option and the original remote, it learn it but the power action is not working from the x1...

The device is working perfectly with the harmony, and my IR are in front of my device=

What should I do?

All comments: 6 .

  • TroisSix2023-12-13
    @Sofabaton: Still no news about you... do you consider your customers? or you don't care???
  • TroisSix2023-11-05
    Still not working... Can you please solve it? answer me?
  • TroisSix2023-10-27
    So it is still not working, can you resolve the bug please?
  • TroisSix2023-10-19
    I just tested the addition again but no effects, I still have the issue with the power button (either for power on and power off). What is weird is when I use the repair with cloud, some are works but only once and never the same... Please do something. Same punition with the learning option, the x1 is unable to command the power on my model. All other buttons work ! :-(
  • TroisSix2023-10-19
    Thank you for this, I will try this asap and keep you informed. Regards
  • SofaBaton2023-10-16
    Thank you for your patience Regarding your device, our engineers have repaired it. Please try deleting the device and adding it again to see if it works properly Brand: Cambridge Audio Model: Azur 551R
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