X1 Glitchy

pickthorne 1 year ago ⋅ 604 Read it

Hello, some issues I've experienced with my new X1:

  • Configuring input switching crashes the app. Tried several iOS and android devices. 
  • TV Input switching via "input" key plus a number to select not functioning. Used manual startup key sequences as a workaround. Not actually a big deal yet.
  • Macros do not send sequences correctly. I created a shortcut to a favorite channel "1500". Sends 15, then 1, 5, nothing, occasionally 1500. Tried adding delays, deleting and starting over, nothing worked. 
  • Volume long press cannot be configued to scroll the slider. Short presses have inconsistent results.
  • Multilpe key presses frequently required fo many functions to actually send commands from the hub. 
  • Battery lasts 4-5 days max.  

Despite all these issues, I really like the remote. If they could be resolved this would be an excellent option, and I was about to buy and configure one for my mother!

I have to beleive this unit is defective. Is there anything I can do, such as a factory reset or reverting to previous stable firmware versions? Return deadline is approching...

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