Directional Ring Button Woes

GF_Gentert 1 year ago ⋅ 305 Read it

My X1 remote, which I purchased several months ago, has gone 'flat' on the right side.  When I press anywhere else on the Directional Ring button, I get button travel and the click.  When I press the buttom at 3 o'clock, there is no button travel, no click, and occasionally the button press doesn't work.  Is anyone else having this problem?  

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