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Unable to add devices
Just purchased an X1 remote however when I try to add ANY device the app crashes.
codeman43
Remote control
1 year ago
530
1
IR Function
Hi, Looking for a replacement for my now dead Harmony Hub System. Currently the Hub lives in the cabinet and emits th...
stdiego
Remote control
1 year ago
4060
8
Remote Controller
After some beginning problems and updates, I have now been using the x1 for around a half year, nearly got friends.&n...
Tomika
Remote control
1 year ago
657
0
Mark Levinson No 51
Please add codes for the Mark Levinson No 51 Media Player
alanpollenz
Remote control
1 year ago
551
0
Hisense 55m7000
Hi, can you please add the Hisense 55m7000 to your library for the Sofabaton U1 please Thanks
Chrisophe85
Remote control
1 year ago
474
0
Samsung Frame TV won't accept commands
Hi there, I'm having some trouble with my new Sofabaton X1. I was able to add my Samsung Frame TV (QN55LS03BAFXZA) through ...
dtdpokey
Remote control
1 year ago
1155
4
X1 remote dead on arrival
I received an x1 sofabaton hub and remote as a gift. It was bought from amazon.com in the US and Given to me in the Netherl...
EM777
Remote control
1 year ago
812
5
1
...
5
6
7
8
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Latest comments
Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities