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X1 remote dead on arrival
I received an x1 sofabaton hub and remote as a gift. It was bought from amazon.com in the US and Given to me in the Netherl...
EM777
Remote control
1 year ago
699
5
1
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4
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Latest comments
Hi, i had the same problem. the apple tv sees the x1s as a keyboard and when you don’t use it for a long time (overnight) the bluetooth connection is lost. i usually use the apple remote and then see a popup that the connection is lost and with using the right arrow key on the x1s remote it connects again. so i used that the next day also. press the right key arrow and wait for 5 seconds or more and then start the activity with the apple tv. i use the apple remote because the x1s remote makes queeking sound when i use it; have to get in contact whit sofabaton about this. hope this will help you; good luck.
Hi, i had the same problem. the apple tv sees the x1s as a keyboard and when you don’t use it for a long time (overnight) the bluetooth connection is lost. i usually use the apple remote and then see a popup that the connection is lost and with using the right arrow key on the x1s remote it connects again. so i used that the next day also. press the right key arrow and wait for 5 seconds or more and then start the activity with the apple tv. i use the apple remote because the x1s remote makes queeking sound when i use it; have to get in contact whit sofabaton about this. hope this will help you; good luck.
Same problem for me with double clicks on my set-top box VU+ Zero when changing channels with arrow UP and DOWN. The double click problem is still there even if I learn the codes from the original remote. Very annoying. Also it is impossible the press the same button twice. The second time nothing happens. I need to first press another button then the first button works again. But again only for one press.
I have the exact same problem with VU+ Zero. Have tried several VU+ configs and also tried to lern from original remote but the problem is still there.
Dear Customer, Thank you for contacting us and suggesting that you assign the Arrow down button instead of Prog Down to test if the amount works.
Last comment is for the developers. This was the information I found. The down key and guide key are one of the most used buttons when watching TV. I am considering returning the remote because of this.
