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What Your 2023 Smart DREAM Home & Entertainment House Set Up?
In a good arrangement in my opinion,just that the problem with it is if you need some Fast Life Experice or a really Automa...
SofaBaton
Remote control
1 year ago
2116
0
What smart remote specifications matter most?
As a very rough rule of thumb,the main purpose of remote control's specifications sheet is to...
SofaBaton
Remote control
1 year ago
2388
10
X1S - Virgin 360
Hello All, I just purchased the X1s and I can't get it to work with my Virgin 360 Box. Are they just incompatible? &...
sacm54
Remote control
14 day ago
64
10
X1S - Initial impressions
I've had the X1S for about three weeks now, coming from a Harmony Elite. Here's my initial thoughts. The build quality and ...
BoldBelvoir
Remote control
3 month ago
270
4
Unable to add Devices
I'm unable to search a model nor am I able to learn from the original remote.. Gives me a "-1001-". The "Test command from ...
victora
Remote control
3 month ago
99
1
App Dark Mode, iOS Widget Support
New owner coming from a Harmony Elite, and right away would love to see a Dark Mode version of the app. I would also love t...
Blake
Remote control
3 month ago
145
1
U2 Double Click Issue
Howdy, I just recieved my Sofabaton U2 remote. I purchased a U1 about a year ago but it was so complicated I stopped...
Boomer
Remote control
3 month ago
388
4
Can you add the Panasonic TV-77Z93AEG to the cloud list please
I cant found them
KaiErle
Remote control
3 month ago
66
1
I can‘t understand how to pair a lg tv with the u2
Hallo, i hpoee it is simply i have a Lg 65 g2 and when I use the trutorial it Canterbury pair it. have someone please a dif...
wobodo
Remote control
7 month ago
249
1
U2 Scroll Wheel not working correct
The Scroll Wheel of my U2 ist Not working correct. When scrolling up or down the menu jumps from one entry to the other the...
Aspxx
Remote control
9 month ago
250
3
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Hisense TV
2.
X2
3.
Change Wifi network
4.
X1S - Virgin 360
5.
X1s off button
6.
Cannot press same button twice
Latest comments
Thank you for contacting us. Sorry, the commands in the Bluetooth code library are fixed , and cannot be added at this time. We suggest you to add them by infrared. There are more buttons in the IR code base.
I have several U1's and U2's and honestly think when connected as a Bluetooth remote, they are fantastic, easy to setup and scale the most complex home media centers down to one remote. But I know exactly the frustration the OP has with the U2 scroll wheel. It's become a real problem over the last 6 months for me on 2 of the 3 U2’s I have, to the point of wanting to throw it across the room. But @Distox has nailed the fix, open it up (which is easy, non-destructive and only takes a few minutes), then spray the wheel sensor with electrostatic contact cleaner a few times while rolling the wheel back and forth and it solves the issue. Hopefully this is a permanent fix but if I have to do it once a year no biggie.
Dear Customer, Thank you for contacting us, X2 is under development and expected to be released in July. Thank you for your support of our products!
Thanks for contacting us, switching WiFi does not lose settings, the X series information is stored in the hub and as long as you don't reset the hub you won't lose settings. You can switch to another Sofabaton remote by tapping Me - in the app. Then click setup new hub to reconnect the hub and select a new WiFi for the hub.
Hi Dave. thanks. Ziggo it is. I promise to read your posts to the end next time... cheers
FWIR the 360 Virgin Remote is Bluetooth to the Box, yes its IR to control the TV but not the box. The Sofabaton uses IR to control the Virgin box so the box does not need to be made discoverable and the X1s wont learn from the Virgin Remote as its Bluetooth (except TV control which you don't need). As I mentioned more than one company makes the 360 for Virgin so the IR codes will vary and you may need to try a few different code sets from the Sofabaton data base.