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  • Bug assign key screen

    When you want to assign keys on the X1 remote screen, the FAST FORWARD and REWIND key mapping are reversed, basically openn...
    • BiGnOsE
    • X Series
    • 1 year ago
    • 710
    • 3
  • Apple TV Volume control impossible with X1 bluetooth

    It is currently impossible to assign the volume control of the real AppleTV remote to the X1. This is a major issue for use...
    • Slawo
    • X Series
    • 1 year ago
    • 2169
    • 7
  • TV Power on/off buttons

    Hi team, My TV (TCL 65P615) and receiver (Denon AVRX3000) power down after several hours of inactivity. Obviously the remot...
    • blindman2k
    • X Series
    • 1 year ago
    • 913
    • 4
  • X1 Remote for Amazon Fire TV 4-Series and Denon AVR-S950H

    I am having trouble configuring activities on my X1 remote. I don't think it is adding the correct options for my Amazon Fi...
    • JeremyH
    • X Series
    • 1 year ago
    • 429
    • 1
  • Can't re-connect to hub

    Hi all, New customer today. I managed to connect the the hub with the app, updated the firmware, setup some devices and one...
    • infredible
    • X Series
    • 1 year ago
    • 726
    • 1
  • Onkyo TX-NR525

    Everything else set up fine and I really think I'll like this remote. If I can get the audio to work. No power, tried learn...
    • katsperson
    • X Series
    • 1 year ago
    • 367
    • 2
  • Sync the remote

    My remote won't sync anymore. It gets to 100% then displays "No Key". It's worked fine up until now. the last thing i did w...
    • Shrike
    • X Series
    • 1 year ago
    • 625
    • 2
  • Bluetooth function cannot be learned

    Hello, Bluetooth function cannot be learned, but can we add a custom command ?
    • Tseu1
    • X Series
    • 1 year ago
    • 488
    • 3
  • How to get repeating buttons in an activity?

    I'm on the latest version of the firmware, at least I think I am. The app doesn't provide the version number but says there...
    • Linda
    • X Series
    • 1 year ago
    • 1070
    • 8
  • Please fix the remote codes for Sony TV (bluetooth)

    After the recent major firmware update from 1 July, the X1 is almost useless. It took alot of time to setup the X1 probably...
    • cohortcw
    • X Series
    • 1 year ago
    • 830
    • 1
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Latest comments

  • Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
  • So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
  • Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
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