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The “FIX” function doesn’t seem to work on X1 remote
When trying the "FIX" function on the X1 remote, nothing happens when changing the Power or Input settings. Maybe I don't u...
TorpidLittle
X Series
1 year ago
1745
8
Trouble with Bell ExpressVu 6131
I tried adding the 6131, but it wouldn't respond to any power button presses after the code download. Since the 6131 is ver...
ArmchairTechie
X Series
1 year ago
439
2
Upgrading from U1 to X1
Used U1 and ordered X1. Can I bring over old data of devices to new X1? Sure would save a lot of time!
joecast
X Series
1 year ago
405
1
Macros edits are not saved
When modifying macros, the changes are not saved. When we came back to the macro, it was in the same state as before the ch...
TorpidLittle
X Series
1 year ago
526
3
Problems connecting to the hub
Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
bbenakjr
X Series
1 year ago
542
1
TCL 65R635 4K HDR 65" TV add to U1/X1 please
I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
OLBaID
X Series
1 year ago
651
1
Play/Pause on one button vs. two separate buttons.
The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
TheRealDeria
X Series
1 year ago
2574
4
APP won't start; just displays SofaBaton banner.
This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
TheRealDeria
X Series
1 year ago
651
2
Please update the SofaBaton X1 to send a Wake-On-Lan request
I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
Baulderan
X Series
1 year ago
1336
4
What am I not understanding?
After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
jimbob833
X Series
1 year ago
588
1
1
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Latest comments
Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.