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Very poor X1 control range.
The control range of the X1 should be approximately 9-10 meters. But in my case it is a maximum of 2.5 to 3 meters. Beyond ...
ATY77
X1
1 year ago
931
3
Sofabaton not working with Denon and how to add a switch box
Hi all, I have a sofabaton x1 and hooked up the hub and app. But when I try to add my denon avr-s720w it downloads the data...
samoan
X1
1 year ago
1255
6
X1 buttons not responsive
I have connected the X1 with my sony TV. However, the buttons are a little unresponsive - it always takes a few presses bef...
butter
X1
1 year ago
974
3
Gone from Amazon
Currently unavailable. We don't know when or if this item will be back in stock. Looks like we got hosed.
Kakashi
X1
1 year ago
1069
5
Volume + Apple TV = Fraud!
Why can I not control my HomePods volume?! I’m able to do it with the original controller AND with Harmony. I’ve read that ...
Antchy
X1
1 year ago
590
2
I can't use the Sennheiser AMBEO Soundbar
Hi, i have the new app, hub Version 8 but i can’t find the Sennheiser AMBEO. Also if want to learn the Volume Button ican o...
Peter
X1
1 year ago
776
4
Macro settings corrupt
Hi, I'm using a IR learned Panasonic TV. And with it's shutdown and startup it needs a longer Power button press. Everytime...
jvalks
X1
1 year ago
672
1
Panasonic TX-PV55VT30E
Please add this one... can't use my Sofabaton :-(
jvalks
X1
1 year ago
499
3
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
X1
1 year ago
714
2
Connecting app to hub after update TP-LINK Deco and Pixel 5
I've been struggling to get the app to connect to the hub and thought I'd share what has worked for me and what hasn't. I h...
HeebyGeeby
X1
1 year ago
570
2
1
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Latest comments
As well as distance being in the wrong place can also cause Lost Hub. I had never had issues with mine losing hub till I moved house and I decided the best place to put the hub was beside one of my rear speakers and I got Lost Hub no matter how close the remote was to it so I moved it to a different location in the room and never seen it since.
Dear customer, if the Activity is not switching to the correct source, these methods may help you, https://www.sofabaton.com/faq/switched-to-the-wrong-inputs/.
Dear customer, sorry for the inconvenience, if the hub is too far away from the remote control it may cause lost hub. if it shows lost hub, you may try to move the hub and the remote control a little bit closer together, and then re-pair the hub and the remote control and it will work normally.
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote