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X1 App can no longer Connect to Hub
Installed yesterday and setup then hub and connected to the hub from the App. Configured 3 devices and created 3 activities...
Earl724
X Series
1 year ago
781
2
Lost ability to control Rogers ignite after firmware update
I did the firmware update yesterday and am experiencing a step backwards in functionality when trying to control my Rogers ...
TheStrid
X Series
1 year ago
1022
5
Remote Completely Dead After Firmware Update
Updated to version 9 when the app asked me to. Got to 100% and completed the update. Now the remote is dead, screen doesn't...
NigeltheBold
X Series
1 year ago
868
6
X1 - Amazon Echo / Alexa Support
I have installed the Amazon Echo (Alexa) skill but, I am unable to control the sofabaton devices via voice commands. Is the...
mmmmmcoke
X Series
1 year ago
3088
4
Need additional function in activities
I have just received my X1 and am attempting to set it up. I am coming to this after using Harmony for years back to my fir...
chadsfake
X Series
1 year ago
1755
4
New Firmware Problems
After hours trying to get new X1 up and running. The FIrmware updates would not allow! After switching Off any router prote...
joecast
X Series
1 year ago
872
6
X1 remote bricked after firmware update?
I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...
Lucster
X Series
1 year ago
594
1
Foxtel IQ4 in Oz
Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...
marcel1511
X Series
1 year ago
632
2
SofaBaton X1 bluetooth issue with Nvidia Shield -- any ideas?
The latest issue I am having with my SofaBaton X1 is that I am having to repair the bluetooth connection with the Nvidia Sh...
iowahokies
X Series
1 year ago
2070
6
How to factory reset the X1 board?
Hi, I try to connect the X1 hub to my WiFi. After entering the wifi password I always get the error: Failed to provisioning...
Lucster
X Series
1 year ago
2116
4
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Latest comments
Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.