I have installed the Amazon Echo (Alexa) skill but, I am unable to control the sofabaton devices via voice commands. Is the...

I have just received my X1 and am attempting to set it up. I am coming to this after using Harmony for years back to my fir...

After hours trying to get new X1 up and running. The FIrmware updates would not allow! After switching Off any router prote...

I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...

Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...

The latest issue I am having with my SofaBaton X1 is that I am having to repair the bluetooth connection with the Nvidia Sh...

Hi, I try to connect the X1 hub to my WiFi. After entering the wifi password I always get the error: Failed to provisioning...

When trying the "FIX" function on the X1 remote, nothing happens when changing the Power or Input settings. Maybe I don't u...

I tried adding the 6131, but it wouldn't respond to any power button presses after the code download. Since the 6131 is ver...

Used U1 and ordered X1. Can I bring over old data of devices to new X1? Sure would save a lot of time!