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What a disaster
Not impressed with this product at all. In fact, I would like to talk to the lead developer because whoever designed this s...
Dave3rd
X1
1 year ago
842
3
Help! Dog ate my X1 Remote! How do I unPair the old one?
The remote still works but the screen is destroyed - luckily I had a spare X1 and so I paired that to my Hub and it synced ...
dJOS_500
X1
1 year ago
732
16
X1 battery need recharge every week.
How long should the X1 run on a battery charge? My X1, with normal use, doesn't last a week on a single battery charge.
ATY77
X1
1 year ago
1571
7
Manual Learning Mode
There's a section where you need to select the device type, some are straight forward like "TV" or "DVD" but I have no clue...
Jonafoto
X1
1 year ago
508
1
Apple TV volume control?
I have a Sony tv and Apple TV. Normally, I can use the Apple TV remote to control the tv volume. How do I do this with sofa...
Dave3rd
X1
1 year ago
554
3
A few things to fix including Philips hue
Hi, I have a few problems to share: Philips hue support : previously only 2 devices were added, now after wifi scan one ca...
Albator
X1
1 year ago
585
3
USBC charging issue
When using a true usb-c source with the usb-c cable, the unit will not charge. You must be using a usb a on one side with U...
stevew
X1
1 year ago
905
3
Set up using bluetooth problem
My TV box (Brand name is Boss Version 4) using bluetooth to set up the X1 and everything is ok but the Power button which c...
NewAL8
X1
1 year ago
582
4
Starting Activities When TV Powers On
I have set up a number of activities which all work perfrectly when my TV is on. However, when I first turn the TV on, it s...
NickB
X1
1 year ago
690
4
Cannot unassigned long press
Now that you have fixed long key press while pressing the same key (for nvidia shield for ex), in the app you cannot unassi...
Albator
X1
1 year ago
546
7
1
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Latest comments
Dear customer, if the Activity is not switching to the correct source, these methods may help you, https://www.sofabaton.com/faq/switched-to-the-wrong-inputs/.
Dear customer, sorry for the inconvenience, if the hub is too far away from the remote control it may cause lost hub. if it shows lost hub, you may try to move the hub and the remote control a little bit closer together, and then re-pair the hub and the remote control and it will work normally.
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor