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Problems connecting to the hub
Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
bbenakjr
X Series
1 year ago
492
1
TCL 65R635 4K HDR 65" TV add to U1/X1 please
I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
OLBaID
X Series
1 year ago
604
1
Play/Pause on one button vs. two separate buttons.
The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
TheRealDeria
X Series
1 year ago
2201
4
APP won't start; just displays SofaBaton banner.
This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
TheRealDeria
X Series
1 year ago
599
2
Please update the SofaBaton X1 to send a Wake-On-Lan request
I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
Baulderan
X Series
1 year ago
1107
4
What am I not understanding?
After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
jimbob833
X Series
1 year ago
478
1
X1 Remote defective needs replacement
Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
SeanInTheWoods
X Series
1 year ago
711
3
Only ir devices?
Will the x1 only work on ir devices?
joshgalarza01
X Series
1 year ago
455
3
Cable box and receiver not working
I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
joshgalarza01
X Series
1 year ago
500
1
Have to reboot my hub daily to make it work again
Hello, I am having an issue where my remote stops working and I have to reboot my hub to get it to work again. I just purch...
chaws
X Series
1 year ago
995
6
1
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Latest comments
Thank you for your suggestion. We have revised the regional classification into the X Series and U Series.
Update: Apologies for the previous incorrect response. Settings from the X1/X1S cannot be backed up to the X2. Settings from the X2 can only be backed up to another X2.
You can. Click your name (top right). My home page. Click the edit button to your published articles (on right). Make change and Submit.
Englisch That would be really necessary! Make the delay removable; switching now sometimes takes 5 seconds before I can use it, it was better before. This is annoying.
I'd edit the title but apparently that's not a thing here.
Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider implementing it in our next update.