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  • Problems connecting to the hub

    Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
    • bbenakjr
    • X Series
    • 1 year ago
    • 492
    • 1
  • TCL 65R635 4K HDR 65" TV add to U1/X1 please

    I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
    • OLBaID
    • X Series
    • 1 year ago
    • 604
    • 1
  • Play/Pause on one button vs. two separate buttons.

    The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
    • TheRealDeria
    • X Series
    • 1 year ago
    • 2201
    • 4
  • APP won't start; just displays SofaBaton banner.

    This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
    • TheRealDeria
    • X Series
    • 1 year ago
    • 599
    • 2
  • Please update the SofaBaton X1 to send a Wake-On-Lan request

    I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
    • Baulderan
    • X Series
    • 1 year ago
    • 1107
    • 4
  • What am I not understanding?

    After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
    • jimbob833
    • X Series
    • 1 year ago
    • 478
    • 1
  • X1 Remote defective needs replacement

    Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
    • SeanInTheWoods
    • X Series
    • 1 year ago
    • 711
    • 3
  • Only ir devices?

    Will the x1 only work on ir devices?
    • joshgalarza01
    • X Series
    • 1 year ago
    • 455
    • 3
  • Cable box and receiver not working

    I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
    • joshgalarza01
    • X Series
    • 1 year ago
    • 500
    • 1
  • Have to reboot my hub daily to make it work again

    Hello, I am having an issue where my remote stops working and I have to reboot my hub to get it to work again. I just purch...
    • chaws
    • X Series
    • 1 year ago
    • 995
    • 6
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. X3 area
  • 2. Automatically Added Delay.
  • 3. X2 Options
  • 4. Command List
  • 5. Manhattan too many signals
  • 6. Code for Samsung UE55MU7000

Latest comments

  • Thank you for your suggestion. We have revised the regional classification into the X Series and U Series.
  • Update: Apologies for the previous incorrect response. Settings from the X1/X1S cannot be backed up to the X2. Settings from the X2 can only be backed up to another X2.
  • You can. Click your name (top right). My home page. Click the edit button to your published articles (on right). Make change and Submit.
  • Englisch That would be really necessary! Make the delay removable; switching now sometimes takes 5 seconds before I can use it, it was better before. This is annoying.
  • I'd edit the title but apparently that's not a thing here.
  • Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider implementing it in our next update.
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