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Macros edits are not saved
When modifying macros, the changes are not saved. When we came back to the macro, it was in the same state as before the ch...
TorpidLittle
X1
1 year ago
411
3
Problems connecting to the hub
Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
bbenakjr
X1
1 year ago
449
1
TCL 65R635 4K HDR 65" TV add to U1/X1 please
I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
OLBaID
X1
1 year ago
515
1
Play/Pause on one button vs. two separate buttons.
The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
TheRealDeria
X1
1 year ago
1251
4
APP won't start; just displays SofaBaton banner.
This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
TheRealDeria
X1
1 year ago
514
2
Please update the SofaBaton X1 to send a Wake-On-Lan request
I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
Baulderan
X1
1 year ago
1014
4
What am I not understanding?
After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
jimbob833
X1
1 year ago
405
1
X1 Remote defective needs replacement
Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
SeanInTheWoods
X1
1 year ago
670
3
Only ir devices?
Will the x1 only work on ir devices?
joshgalarza01
X1
1 year ago
388
3
Cable box and receiver not working
I have followed all of the instructions and only my tv will turn on. My Demon avr-4310ci and a common motorola cable box vi...
joshgalarza01
X1
1 year ago
426
1
1
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Latest comments
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.