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New X1 Initial Setup Issues
Brand new out of the box X1 remote/hub and during setup of hub get WiFi Authentication error. Tried all of the tricks poste...
weevil78
X1
1 year ago
558
4
Has anyone solved the Shield TV Pro connectivity issues?
This is the last remaining issue for me. The remote seems to randomly disconnect from the Shield after a few days, and to g...
crappy_tech
X1
1 year ago
691
12
Please add Code for JBL Bar „5.0 MultiBeam„
Hi, all codes for JBL doesn't work. Please add a code for the Soundbar: JBL Bar „5.0 MultiBeam„ thx michael
Micha0174
X1
1 year ago
495
1
Two remotes with hub
I need two remotes with the hub. Is this possible?
Suds2022
X1
1 year ago
472
1
Replacement USB cable for X1 hub
Can i purchase any usb-a to isb-c csble to use with the hub? i want to use a longer cable.
roody91
X1
1 year ago
520
1
Lost my charger plug/replacement?
I just recently purchased a SofaBaton X1 from Amazon (August 5th), but have somehow misplaced the charger plug in the house...
DragonValor
X1
1 year ago
551
1
Upgrading X1 Hub and Remote in an Unifi managed network
Unifi managed network with threat management enabled will block downloading update files from Sofabaton server at 52.37.225...
oh2th
X1
1 year ago
732
1
Trinnov Altitude 16
I have a trnniov and before I open the sofabatton X1 box I am wondering if the required long press of seperate buttons on a...
shimoda
X1
1 year ago
423
1
Reset to factory
After attempting to set up the X1 and finding that commands which are successful via the app but not the remote, this despi...
ozbrit
X1
1 year ago
3171
2
X1 remote?
Hi As a buyer of the U1 which wasn't really a replacement for a Harmony 650 owing to lagginess - my wife now uses it as a s...
ozbrit
X1
1 year ago
706
4
1
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76
77
78
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X1S activities long press volume down not working
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Latest comments
In device mode it does the same thing as in activity mode, long press only does effectively a single volume down instead of continuing to go down as long as I hold it. The AVR is a Denon AVR-S570BT
Thanks for contacting us. Does your AVR allow long button presses on the volume buttons in device mode? May we know the brand and model of your AVR? Let's feed it back to our engineers to check?
(Apologies if this is a repeated reply.) Why does the app fail on my Android phone running Android 13? I tried on two different platforms but you only responded to one of my questions. I have no interest in purchasing a GPS receiver for the Amazon tablet. But my phone has GPS. Please review my original message and respond to the problem I reported there regarding the app not working on my phone.
We apologize for the inconvenience. We found that the Amazon tablet part doesn't support GPS function, so you can't use the APP, you can refer to the method in the link to solve the problem. https://www.quora.com/AmaZon-Kindle-fire-tablet-doesn-t-have-GPS-built-in-If-I-want-to-use-it-for-vehicle-navigation-and-use-my- phone-to-provide-hotspot-for-it-what-do-I-need-to-make-it-work
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?