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  • X1 Remote Stopped Responding, Sync 0% and Stuck

    I have an X1 remote that I just started using 3 days ago. Everything has been working great until today. I went to start an...
    • mbuckholdt
    • X Series
    • 1 year ago
    • 1688
    • 7
  • SofaBaton X1 remote will not recharge with USB-C to USB-C cable

    The USB-C to USB-C cable that charges my iPad doesn’t recharge the SofaBaton X1, but another USB-A to USB-C works just fine...
    • t4oyman
    • X Series
    • 1 year ago
    • 1950
    • 5
  • Send signal from app vs X1

    I noticed that sending signal from app is more responsive then the remote with a bell ExpressVu 6131 Using the remote it ta...
    • PeterArmor
    • X Series
    • 1 year ago
    • 586
    • 1
  • Android app no longer connecting to hub.

    Ever since the new update was pushed I've been unable to connect my app to the hub. I can find it by going through Bluetoot...
    • Baulderan
    • X Series
    • 1 year ago
    • 846
    • 4
  • The Android app needs major work.

    It would be nice to not have to use my work telephone that is an iPhone, to set up a device for personal use. And I'm lucky...
    • Malfestance
    • X Series
    • 1 year ago
    • 360
    • 1
  • Stuck like Chuck

    I restarted the remote, deleted the app and reinstalled it, I unplugged the hub and plugged it back in, I even shook the re...
    • Miles
    • X Series
    • 1 year ago
    • 840
    • 2
  • Software Update

    I am trying to set up my hub for the first time.  The firmware update will not begin to load.  It is still on 0%,...
    • PaulK
    • X Series
    • 1 year ago
    • 359
    • 1
  • X1 Firmware version for Iphone

    What is the latest firmware version?  I have the latest version of the IOS which is 3.2.5.  I see version 9 on th...
    • shokat
    • X Series
    • 1 year ago
    • 480
    • 4
  • Broken scroll-wheel

    I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
    • Uwe15
    • X Series
    • 1 year ago
    • 1311
    • 2
  • Option to change order of "Keys favorites"

    ATM only option to change the order is to delete and recreate every entry. Please add the possibility to change the order b...
    • Lanc0r
    • X Series
    • 1 year ago
    • 1296
    • 12
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. X1 IR Learning Won't Work
  • 2. X3 area
  • 3. Automatically Added Delay.
  • 4. X2 Options
  • 5. Command List
  • 6. Manhattan too many signals

Latest comments

  • Thank you for your suggestion. We have revised the regional classification into the X Series and U Series.
  • Update: Apologies for the previous incorrect response. Settings from the X1/X1S cannot be backed up to the X2. Settings from the X2 can only be backed up to another X2.
  • You can. Click your name (top right). My home page. Click the edit button to your published articles (on right). Make change and Submit.
  • Englisch That would be really necessary! Make the delay removable; switching now sometimes takes 5 seconds before I can use it, it was better before. This is annoying.
  • I'd edit the title but apparently that's not a thing here.
  • Dear Customer, Thank you for your suggestion. I will share it with our team to evaluate its feasibility and consider implementing it in our next update.
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