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Hub dead after firmware update
Just got the X1 and successfully add it to my network. The app asked to do a firmware update, and that seemed to work...
craviola
X Series
1 year ago
914
1
Power On/Off Functionality
Hi, Is there any detailed documentation on the overly complex way that the Sofabotan app manages turning devices on and off...
piercer
X Series
1 year ago
1056
2
Alexa Not Discovering the X1Hub
Hi team, I've got the basic set up of my X1 hub done - setup with same email address as my alexa account, configured ...
rmgerb64
X Series
1 year ago
2596
2
Device compatibility
Will the device support the IR signal to Multiset pro by Lightolier Controls? Thanks
Hlopie
X Series
1 year ago
462
1
My X1 won't power my projector down from macro
When I shut down my activity, the X1 does not power down the projector. I know the code is correct, because I can go into d...
gaitkeeper
X Series
1 year ago
444
1
Device failed to connect and can't be used
How do you factory reset the Sofabaton X1? My device did not sync correctly now every time I attempt to connect it all I ge...
bayber
X Series
1 year ago
677
1
New user
I've been a long time Harmony Elite user. But I have to say, I love this remote. Simpler and very reliable. There is a lear...
paws37
X Series
1 year ago
401
1
Can my wife have access to app?
I tried to connect my wife's phone to the hub via the app. It didn't worked. Is that possible? How we do that?
PeterArmor
X Series
1 year ago
656
3
Next major version ?
Hi, can you share when is planned the next major version ? We are waiting ETA on the following features : Philips hue sync...
Albator
X Series
1 year ago
789
1
Feature Request - Keep LED screen off option
Hi, Would be great to see a feature to keep the LED screen off until the scroll/back button is pressed. The battery life on...
starmanrf2908
X Series
1 year ago
594
4
1
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Latest comments
Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.