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Unresponsive scroll-wheel
Recently my scroll-wheel has become unresponsive. I have only 3 activities and it can take up to 30 clicks to select the de...
Ratskin1
X1
1 year ago
929
4
Activity switch does not switch device inputs
I have an X1 with multiple Activities configured. Each Activitiy works correctly from the powered off state. Wh...
kinga8
X1
1 year ago
636
1
LG CX 77 OLED TV was working fine but stopped working
My frustrating experience with the X1 continues. My LG CX 77 tv ( LG OLED77CXPUA ) worked fine with the X1 until a week to ...
iowahokies
X1
1 year ago
871
3
Please add Samsung 65S95B to database
Hi, I requested a specific model to be added to the database some time ago, but I did not get the correct model information...
floeg
X1
1 year ago
671
2
Finding Hub after connected to Wifi
I have connected my hub to the Wifi successfully, and it can not be found from the app when i go to proceed to the next ste...
JPSixstring
X1
1 year ago
462
2
Finding Hub after connected to Wifi
I have connected my hub to the Wifi successfully, and it can not be found from the app when i go to proceed to the next ste...
JPSixstring
X1
1 year ago
364
1
Please Add Magenta One (Deutsche Telekom) BT
Please Add the Bluetooth Remote for Deutsche Telekom Magenta One Settop Box. Sofabaton will not be of use for most Ge...
Huey_V
X1
1 year ago
684
1
Google Assistant GVA certification going on 5 months over due
So we where told would be coming in June... told to wait till Aug. Aug is now past when will we be able to use google voice...
Doomcky
X1
1 year ago
770
4
Failed to provisioning device.
I can't seem to get this HUB to connect to my router, Netgear RAX80. Sending Wi-Fi credentials gets a check as does applyin...
AKL12
X1
1 year ago
486
5
X1 remote broken after firmware update
Recently I received a new X1 remote to replace my defective X1 remote. Installed the new X1, works fine! Then performed the...
ATY77
X1
1 year ago
752
1
1
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Latest comments
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.