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why am I having to constantly delete and reinstall X1 app?
I am in the process of fine tuning my activities on the sofabaton app. But every time I reopen the app, it cann...
curmudgeon555
X1
1 year ago
340
3
X1 frozen on “Syncing 0%” screen. Remote unresponsive. Reset??
My X1 remote is frozen! Setting up this remote has been a challenge! After adding all my devices and activities, the remote...
HDMIRob
X1
1 year ago
1490
5
Sony XR-50X90J TV
I received a X1 for my birthday. I am trying to add my Sony XR-50X90J TV as my TV, along with a Spectrum cable box. W...
kleinkev
X1
1 year ago
449
1
Remote does not rejoin X1 Hub - LOST HUB
1) I turned off X1 HUB for 10 seconds 2) Plugged back in 3) pressed a button on the back of X1 HuB for 3 se...
NeoInsight
X1
1 year ago
608
8
Can´t add my devices
I can´t add my devices: They are: LG LED TV model 79UG880T Samsung Blu ray disc player Model UBD M8500 DirecTV Decodifier M...
gonz1439
X1
1 year ago
410
4
X1 V10 Firmware
Is the V10 X1 firmware actually available yet? My remote still says "Firmware V9".
TK423
X1
1 year ago
688
3
Keys
Is there a way to delete keys for devices? When I scroll to a device, there are keys there that I will never use/or have an...
daverclark55
X1
1 year ago
452
3
Unresponsive scroll-wheel
Recently my scroll-wheel has become unresponsive. I have only 3 activities and it can take up to 30 clicks to select the de...
Ratskin1
X1
1 year ago
687
4
Activity switch does not switch device inputs
I have an X1 with multiple Activities configured. Each Activitiy works correctly from the powered off state. Wh...
kinga8
X1
1 year ago
599
1
LG CX 77 OLED TV was working fine but stopped working
My frustrating experience with the X1 continues. My LG CX 77 tv ( LG OLED77CXPUA ) worked fine with the X1 until a week to ...
iowahokies
X1
1 year ago
741
3
1
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Latest comments
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.