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  • updated for X1 remote

    Just updated hub to V12. Looks like there is suppose to be an update for the remote to V11? Mine is at V9. Tryed to update ...
    • Gastronics
    • X Series
    • 1 year ago
    • 606
    • 1
  • X1 to Samsung QN82Q6FN

    I cannot get the X1 to control my Samsung QN82Q6FN. I only need it to turn the TV on and off. I've tried the database and l...
    • ohiostater86
    • X Series
    • 1 year ago
    • 325
    • 1
  • X1 WONT CONNECT TO IPHONE

    I only received the X1 on the 19th December 2022 and i managed to enter all my devices and set up activities. However when ...
    • brentalexis1
    • X Series
    • 1 year ago
    • 676
    • 3
  • Losing bluetooth connection since update

    Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
    • floki
    • X Series
    • 1 year ago
    • 997
    • 5
  • X1 Remote has quit working completely

    The remote (purchased on 10/22/22) has completely stopped working.  It won't power one, won't take a charge, nothing l...
    • etawful
    • X Series
    • 1 year ago
    • 557
    • 1
  • Zidoo z9x long press not working

    Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
    • nissel
    • X Series
    • 1 year ago
    • 710
    • 2
  • Directional Ring Button Woes

    My X1 remote, which I purchased several months ago, has gone 'flat' on the right side.  When I press anywhere else on ...
    • GF_Gentert
    • X Series
    • 1 year ago
    • 429
    • 2
  • X1 Alexa to voice control Roku tutorial

    Can you give me a tutorial for an activity through the x1 and Alexa to pause Roku with a voice command?
    • dmxsixersfan
    • X Series
    • 1 year ago
    • 359
    • 1
  • Latest hub firmware give rise to issues.

    I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
    • cohortcw
    • X Series
    • 1 year ago
    • 1061
    • 3
  • x1 won't pair with my receiver

    Can't get x1 to pair with my Yamaha RX-V363. Can someone add to database and let me know
    • starling
    • X Series
    • 1 year ago
    • 506
    • 2
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Latest comments

  • How do you set up source switching?
  • Please make sure the remote has been updated to V3 firmware, then please factory reset the remote on our App, update the App to the latest version and set up devices and activities again.
  • So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
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