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Hub is getting stuck connecting to wifi
Specifically, on the "provision" page. sending wifi credentials--check confirming wifi connection--check configuring n...
Mhf6811
X1
1 year ago
536
2
Sony XR-85X90K
Sony XR-85X90K seems to be in the database but the code base doesn't work. If I download the code base for the XR-65X90K th...
Data_Dan
X1
1 year ago
512
2
Medialight Mk2 Bias lighting
This device is found when I attempt to add it but there doesn't appear to be a codebase for it. The screen shows the code b...
Data_Dan
X1
1 year ago
356
2
Code Learning and ORtek VRC-1100 and WMC
The ORtek codes still do not work and in fact cause a crash of the app. I am using the latest version Android 3.2.6/hub v11...
drock99
X1
1 year ago
381
1
Setup error on hi
Having an issue on setup getting configuring node association seeing unauthorized and config failed. Annoying as all...
mom2345
X1
1 year ago
531
3
Android connection issues.
Just got my X1. It will not provision past the "Configuring Node Association". It fails here every time no matter which and...
GoldenGraham
X1
1 year ago
491
2
Macros mapping and it issues
Blaster ir - week output from the two included ir cables. Power is insufficient to the blasters and can not be seen by a li...
Dpmisland
X1
1 year ago
303
1
Low Power issue - Sony TV
I have an issue with a Sony Android TV (Bravia kdl-55w800c) whereas everything works fine on new batteries but starts to fa...
Kadybee
X1
1 year ago
243
1
Pairing mode not possible
I would like to pair the remote with the hub. Therefor I have to press the two buttons on top of the remote for at least 6 ...
Stefan
X1
1 year ago
603
5
Back Ups [Feature Request]
Would be great to see a feature to allow the app to back up current remote device/activity setup to allow new/replacement r...
starmanrf2908
X1
1 year ago
427
2
1
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Latest comments
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.