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Samsung TV QN75Q7FAM
Can you please add my 2017 Samsung TV QN75Q7FAM to the database? I have not been able to add this tv.
Tloc7
X Series
1 year ago
588
1
Warranty
Recived as gift through Amazon Pime . They dont honor Amazon Prime warranties. Can purchase a warranty through Sofabaton?&n...
QUEDGJ1
X Series
1 year ago
443
1
Roll ball unresponsive
Roll ball unresponsive. When selecting menu item, either hilighted entry doesn't move or it jumps several places at o...
tobyt1206
X Series
1 year ago
291
1
Unable to connect to hub
I'm unable to connect using my iPhone (14 Pro Max), but it works just fine from my iPad. The app keeps prompting to co...
mjanssen
X Series
1 year ago
487
2
Roku
Not understanding how on your webpage it shows (PHOTO) that the X1 connects to Roku. But in discussion boards it says...
QUEDGJ1
X Series
1 year ago
438
3
Hub
Hub will not connect to phone or recognize. Have rebooted it several times. Not pleased with the remomte system at all.
QUEDGJ1
X Series
1 year ago
337
1
Won't connect to my Spectrum Router?
I purchased a new X1 from an online retailer, who only offers returns if the unit is defective, which it isn't! But the Hub...
khearrean
X Series
1 year ago
481
1
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
X Series
1 year ago
988
4
Powering a device on with Bluetooth
My XGIMI Horizon projector has a Bluetooth remote. I can turn the projector OFF with the generic Bluetooth controls from my...
Cliftonvale
X Series
1 year ago
745
4
Directv and Marantz sound system not connecting
I am trying to connect to directv small genie box and a marantz sound system. Both seem to download the remote features, bu...
sjhaines24
X Series
1 year ago
718
2
1
...
57
58
59
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Latest comments
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?
How are you able to get it in as a keyboard? It just pairs as the sofabaton when I try.
Thank you