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X1 WONT CONNECT TO IPHONE
I only received the X1 on the 19th December 2022 and i managed to enter all my devices and set up activities. However when ...
brentalexis1
X1
1 year ago
553
3
Losing bluetooth connection since update
Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
floki
X1
1 year ago
766
5
X1 Remote has quit working completely
The remote (purchased on 10/22/22) has completely stopped working. It won't power one, won't take a charge, nothing l...
etawful
X1
1 year ago
411
1
Zidoo z9x long press not working
Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
nissel
X1
1 year ago
564
2
Directional Ring Button Woes
My X1 remote, which I purchased several months ago, has gone 'flat' on the right side. When I press anywhere else on ...
GF_Gentert
X1
1 year ago
334
2
X1 Alexa to voice control Roku tutorial
Can you give me a tutorial for an activity through the x1 and Alexa to pause Roku with a voice command?
dmxsixersfan
X1
1 year ago
291
1
Latest hub firmware give rise to issues.
I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
cohortcw
X1
1 year ago
758
3
x1 won't pair with my receiver
Can't get x1 to pair with my Yamaha RX-V363. Can someone add to database and let me know
starling
X1
1 year ago
428
2
ROKU IR control
I have two Rokus, and I can control them both with the Roku IR remote, and with X1 when set up as wifi. But neither X1 will...
lmpsr
X1
1 year ago
573
1
DIRECTV codes incorrect
Not all of them, just some. For example, I use skip instead of ff. So, I reassigned << and >> to sk...
mikeytax
X1
1 year ago
445
1
1
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons