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Adding IR devices to database by support
Hello, Recently purchased 2 X2 remotes to replace harmony remotes. Very impressed and set up has been very smooth.&nb...
kaled99
X Series
3 month ago
340
1
2 bugs in firmware version 5 of the X2 hub
When an activity starts, then the hub sends the shutdown sequences of all activities.That leads into problems if you switch...
PRO84
X Series
3 month ago
523
22
Need the ability to activate another activity
Currently, macros etc. can only activate commands on a specific device. It is desirable to have a feature so allow switchin...
dolfs
X Series
3 month ago
148
0
Slow command repeat delay on X2
I'm having an issue my X2. I can successfully control the volume up/down on my receiver. I can press and hold and it will v...
cognitivebias
X Series
3 month ago
374
4
Ziggo media box Next
Hello everyone, I have succesfully added my mediabox from my provider Ziggo.It's a Mediabox Next (also compared with the "A...
Spikey
X Series
3 month ago
273
3
Searching for Phillips Hue Bridge
Hello everyone! I have a Sofabaton X2. I want to connect to my Hue Bridge. When i add a device via WIFI, the hue bridge is ...
Spikey
X Series
3 month ago
360
2
Activity fix not available and incomplete
"Fix activity not fit for purpose" Issue Fix activity device not available on remote. Means we must always have phone...
crypticc
X Series
4 month ago
264
2
Sofabaton X2: Oppo-20x Input Selection ignored
Issue with OPPO UDP-205 (& UDP-203) input selection. https://www.avforums.com/threads/sofabaton-x2-owners-genera...
crypticc
X Series
4 month ago
226
4
Sofabaton X2: Macro on Devices
Hello How can I create macros and favourite keys on devices to then be re-used across activities? My use case i...
crypticc
X Series
4 month ago
266
4
X2: Power device and inter-activity power command issues
Hello I've programmed power off sequence for PS5 and in the device test it runs perfectly every time. I've identified three...
crypticc
X Series
4 month ago
388
10
1
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4
5
6
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Latest comments
Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.