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Unable to connect to hub
I'm unable to connect using my iPhone (14 Pro Max), but it works just fine from my iPad. The app keeps prompting to co...
mjanssen
X1
1 year ago
283
2
Roku
Not understanding how on your webpage it shows (PHOTO) that the X1 connects to Roku. But in discussion boards it says...
QUEDGJ1
X1
1 year ago
302
3
Hub
Hub will not connect to phone or recognize. Have rebooted it several times. Not pleased with the remomte system at all.
QUEDGJ1
X1
1 year ago
220
1
Won't connect to my Spectrum Router?
I purchased a new X1 from an online retailer, who only offers returns if the unit is defective, which it isn't! But the Hub...
khearrean
X1
1 year ago
254
1
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
X1
1 year ago
799
4
Powering a device on with Bluetooth
My XGIMI Horizon projector has a Bluetooth remote. I can turn the projector OFF with the generic Bluetooth controls from my...
Cliftonvale
X1
1 year ago
358
3
Directv and Marantz sound system not connecting
I am trying to connect to directv small genie box and a marantz sound system. Both seem to download the remote features, bu...
sjhaines24
X1
1 year ago
448
2
Formovie Projector
Hi, Do you support the Formovie projector remote? Formovie does not appear in the Brand list. Does it come under another name?
MajorSqueeze
X1
1 year ago
504
2
epson powerlite 5030UB
i had Epson powerlite home cinema 5030ub not working with x1 even new firmware. any clue
CUNANAN
X1
1 year ago
491
4
DISH NETWORK HOPPER 3 IR CODES NOT COMPLETE
I tried the HOPPER 3-1 that you suggested, but HOPPER 3 is better, but both still missing PLAY/PAUSE BUTTON OR PAUSE BUTTON...
fuzzy1
X1
1 year ago
395
1
1
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45
46
47
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.