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X1 requiring hub reboot
Hi (Reported via the Sofabaton App (on iOS) but don't appear to have received a response.) Sometime when starting an Activi...
Woodzmeister
X1
1 year ago
866
6
Arris DCX960 fast forward missing
Hi, I'd like to use the Arris DCX960 configuration on my sofabaton x1 but the fast forward button is missing. I can't add i...
sted123
X1
1 year ago
404
1
is samsung smart tv qn65q65fnfxzain sofabaton data base x1
is samsung smart tv qn65q65fnfxzain sofabaton data base x1
RLynas1
X1
1 year ago
240
1
X1 backup
Is there an option to backup my settings for the X1?
marvi1
X1
1 year ago
481
3
Keep losing connection until reboot or open app on phone
I am happy with my x1 controlling a Yamaha receiver, Visio TV and Nvidia Shield all working great. I do wish the remote had...
chadsfake
X1
1 year ago
753
4
Not happy
Well, I just unboxed this thing and started programming it and it seems to hold a great deal of promise.I believe I was abl...
jnguwsnyc
X1
1 year ago
374
1
Windows Bluetooth KB emulation support
Can you please add another bluetooth device option to emulate a windows bluetooth keyboard? including multimedia keys and t...
Deimos
X1
1 year ago
833
2
Cannot Pair X1 Remote
My hub seems to have lost connection to my remote, and no amount of "look for" and sync will reconnect it. I have tried to ...
motokochan
X1
1 year ago
915
5
Onkyo HT-R398 Problem
I just got the X1 and really see the potential, but I'm having serious issues with the hub learning commands from the origi...
joedontfit
X1
1 year ago
576
1
Which Device Should I Add
Hi, Purchased the X1 yesterday and just getting a feel for things by adding my devices. So far, I'm really liking it. Howev...
rabjac66
X1
1 year ago
498
3
1
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40
41
42
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.