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Remote bricking
Besides on occasion still having the hub lose connection (though the app reconnects it), now I am running into the issue wh...
Ledgerat
X1
1 year ago
422
1
IR extender not working - X1 hub
Hi All, This one has me (and Sofabaton support) puzzled. I just installed new built in cabinets and moved the X1 Hub into t...
Andy94
X1
1 year ago
738
2
X1 learning function not working - Sony STR-DN1080 AV receiver
hi guys, ive tried now multiple times, however the STR-DN1080's buttons dont work beyond basic left/right volume etc....
Brett
X1
1 year ago
863
4
X1 Hub Lost
I know this has come up multiple times, BUT I was wondering if there has been a fix for losing x1 hub? I just got this remo...
Trojan99
X1
1 year ago
716
4
x1 remote loses connection to x1 hub
x1 remote version 11 and x1 hub version 14 Almost daily the remote losses connectivity to the hub. Reading, it looks like t...
wolfman_4_ever
X1
1 year ago
1070
6
Please allow us to copy codes between devices.
I've requested a proper code base for my Yamaha YSP-1000 a few times and I've been told it's already been added. But what i...
Odin_Wethers
X1
1 year ago
674
4
X1 problem
I bought an X1 remote on December 28 and now the wheel doesn't work all the times. For scroll down it works well but for sc...
alejandro1254
X1
1 year ago
397
1
Android App Connection to X1 Hub
Good Day, For the life of me, I can't get past Step 1. I am using app version 3.2.9 and the X1 hub I h...
Leechline
X1
1 year ago
625
1
App disconnecting from hub
The app keeps disconnecting from the hub and displays the message below. Unable to use the app at this point.
Kenjm
X1
1 year ago
348
1
Repair activity from remote
Hi, i would like to know how to repair an activity from the remote. I only have the repair option on the app. cheers
ricobelo
X1
1 year ago
646
3
1
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Latest comments
Thank you for contacting us. We apologize for the delay in responding. I see that your device has already been added.
It’s ok I got it working
Thanks for sharing.
These pages may be able to help: https://github.com/manymuch/Xgimi-4-Home-Assistant/issues/5 or https://stackoverflow.com/questions/69921353/how-can-i-clone-a-non-paired-ble-signal-from-a-remote-to-trigger-a-device/75551013#75551013
Dear Customer If you added it by Bluetooth mode in our app, sorry to say you might not be able to turn it on if adding it by Bluetooth. a. We are still trying to get some useful info from the producer of this device as its code of its power-on function is made by a special code protocol. b. BTW, if your Projector is connected to other devices like TV or AV receiver by HDMI cable, then This device can be turned on at the same time via CEC function when you are turning on TV or receiver etc. c. a. Some customers have mentioned the setting of "NOT disabling watching BT when in off/sleep" on the projector. he turned it to "yes, always watch please," and then it worked by using the remote of Sofabaton. Check your projector settings for something similar. b. One feedback from another customer FYI: I have an Epson LS11000 and it asks for an extra “are you sure,” but I was able to go into the projector settings and disable that feature so it wouldn’t do that. My guess is that when I programmed the projector to shut off, I added an extra step or something that’s conflicting to the command. d. Another solution----if you coincidentally have a Flirc--- that is a third-party device and its website for your reference---https://flirc.tv/. e. There is a third-party application at the market named "Button Mapper" available to fix this issue but note it is charged.
Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.