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Please add Philips 65OLED909
Hi, Can you please add support for the Philips 65OLED909? Especially the option to switch directly to a source. Accor...
ILynx
X1
3 month ago
85
1
Unable to add wifi devices to brand new Hub/Remote
Just bought another X1S Hub/Remote. Some of my Wifi devices had been used in my older X1S Hub/Remote system that I want to ...
dcard
X1
3 month ago
76
1
scroll wheel issue - DIY fix
first check with support if you remote is fixable under warrantly. support said my remote is no longer under warranty...
vajonam
X1
3 month ago
270
2
how to do i move settings new hub?
how can I move settings from one hub to a new hub?
vajonam
X1
3 month ago
117
2
Virgin media box dose not work and will not work
Sofabaton Keeps telling everyone that it works because it is in there list. However the virgin media box is a mix of RF Blu...
St1flersteve
X1
3 month ago
96
1
Charging Issue
My sofabaton has stopped charging. I have been using the same cable the whole time it just stopped charging today. WHat can...
gmorales74
X1
3 month ago
177
1
X1S activities long press volume down not working
I have an X1S. So far everything is working quite well. However I use activies for almost all of my setups.&nbs...
Kwolok
X1
4 month ago
228
6
Hisense TV
I've just bought a SofaBaton X1s to work with my Hisense TV 100u7k. I added the tv as a Bluetooth device as this is what th...
zalobeidi
X1
4 month ago
197
1
X2
The X2 was shown at CEDIA 2024 in September is there any news on its release?
Dave480
X1
5 month ago
675
2
Change Wifi network
Hi, I was wondering how to change the wifi network for the hub, without losing every settings. Thanks
Ziigmund
X1
5 month ago
238
1
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4
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FireTV App buttons
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Looking to buy, need to know if supports my hdmi matrix.
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.