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Roku Remote Asterisk Key
I have a ONN Roku TV with a Roku remote. The asterisk key on the rmote is very useful but the X1 does not have the key, If ...
Maineiac
X1
1 year ago
369
3
Sofabaton X1 FireTV
I cannot get the sofabaton to show up when trying to pair with the firetv. I go to add Bluetooth device in the FireTV remot...
Weez1000
X1
1 year ago
379
1
LG OLED77C8PUA not working at all with X1
I cannot get my LG to respond to any commands at all from my X1. Please advise or I will be returning the product asap.
Vas95
X1
1 year ago
374
1
Humax Aura Key missing
Hi, I have set up a Humax stb aura today via ir but a key is missing which is show or list recordings. I cannot learn from ...
MajorSqueeze
X1
1 year ago
373
2
OLED G2 - Any workaround to make this TV to work?
I've been trying for several days to make this remot work with my OLED and Magic Remote but it's no go. Is there updates or...
Forzence
X1
1 year ago
283
0
Not learning from LG Magic Remote
The SofaBaton database has a configuration for LG 60UJ7700. The problem, is that the arrow keys repeat 2x or 3x for each sh...
Jpnuzzo621
X1
1 year ago
470
1
app crashes on ios after selecting device
I select the device and the app immediately closes as it tried to add that device. upon entering the app again the de...
maxfreeborn
X1
1 year ago
379
5
Xi won't learn commands
I added a Lonpoo Blu-Ray player. The app has this manufacturer listed and added the remote, but none of the commands work. ...
modernhistorian
X1
1 year ago
325
1
App crash adding devices
Hub firmware 13, X1 firmware 11, latest iOS app Devices: Roku 4802X - latest Roku ultra LG UJ7700 Marantz SR5015 I can ad...
Jpnuzzo621
X1
1 year ago
490
7
DirecTV button missing
It seems the X1 will not learn DirecTV commands from the old remote, which isn't too bad except there's a button I need tha...
johnnyiv
X1
1 year ago
303
1
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.