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Open support ticket pending response
Hi there, I've an open ticket with support (ud:002d8deb) and haven't gotten any further responses since 26 September despit...
Joyap
X Series
1 year ago
417
4
HDFury support?
The Sofabaton site claims they support the HDFury Vrroom, but when I select that device, none of the input buttons work. If...
akerl
X Series
1 year ago
410
1
Need IR codes for Hisense 55U6H
The connects and disconnects of the bluetooth remote does not work consistently.
bearben25
X Series
1 year ago
278
1
I am unable to connect X1 to SONY STR-ZA1100ES
I am unable to connect X1 to SONY STR-ZA1100ES. please help
TheGizTek
X Series
1 year ago
392
1
Sony Projector VPL-XW5000ES
The x1 is not able to control this projector. I have tried downloading the code for the 6000 as well as programming through...
Msolo
X Series
1 year ago
400
6
Question: Logitech IR Extender compatibility possible?
So i use my Logitech Harmony on my Home Cinema and have some IR Extender firmly installed and now i search for an option to...
Chucky_GG
X Series
1 year ago
442
0
Question: How do you integrate your motorized screen?
Hi, hope this is a right place for asking and getting help? How do you integrate your motorized screen if there isnt anythi...
Chucky_GG
X Series
1 year ago
456
0
Guide button for Android box
I have just set my X1 up to control my LG OLED65CX, Yamaha RX-A8A, and Android box (the latter via Bluetooth). The Android ...
eltuff
X Series
1 year ago
446
2
Android app refuses to open after upgrading to Android 14.
Just upgraded my Pixel 6a phone to Android 14. The Sofabaton app now refuses to open.
C1aud3
X Series
1 year ago
461
5
X1 support the Hisense 100L9G
Does the X1 support the Hisense 100L9G short throw projector? Cheers and thanks
eyegofast
X Series
1 year ago
669
5
1
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Latest comments
So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.