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  • How to use the Devices with X1

    The documentation is very sketchy. Before doing more sophisticated stuff, I simply want to have the X1 control my Samsung T...
    • Pogoldm
    • X1
    • 1 year ago
    • 448
    • 1
  • Epson LS11000

    Have the X1 Hub and remote with Epson LS11000 projector.  Issues with powering off mostly.  It will not power off...
    • travisinfla
    • X1
    • 1 year ago
    • 412
    • 1
  • Alexa Skill does not control volume or play and pause

    Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off.  How do I get it to turn ...
    • jimATL
    • X1
    • 1 year ago
    • 925
    • 6
  • Can't Connect X1 Hub

    Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
    • brooklynrab
    • X1
    • 1 year ago
    • 509
    • 1
  • “Hub Lost”

    What's the deal with the X1 going "hub lost"? I recommended the X1 to a friend after needing to replace their Logitech Harm...
    • JoesCat
    • X1
    • 1 year ago
    • 251
    • 1
  • Is Roku Streaming Stick 4k model 3820R2 fully supported?

    I wish to verify if the X1 fully supports a Roku Streaming Stick 4k, listed model 3820R2 on the Roku page. I'm shoppin...
    • JoesCat
    • X1
    • 1 year ago
    • 406
    • 1
  • Can I us RF to control Directv box

    I am trying to get my DirecTV box to respond to the X1. I can't use IR. I am able to communicate to my Samsung TV, but cann...
    • Pogoldm
    • X1
    • 1 year ago
    • 506
    • 3
  • X1 Can't add Shaw Xi0ne box

    How do I add the Shaw XiOne box.
    • Aaron_Wi
    • X1
    • 1 year ago
    • 290
    • 1
  • X1 marantz SR5014 Volume

    I have the marantz SR5014, the volume buttons on the remote itself are swapped, but in the app they are correct.
    • Aaron_Wi
    • X1
    • 1 year ago
    • 278
    • 2
  • LG G2 OLED OLED83G2PUA Commands Repeat too quickly

    When navigating the TV menus the signal repeat is too fast. Most inputs are double or triple repeated, such as left righ, u...
    • westonww
    • X1
    • 1 year ago
    • 591
    • 3
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Most Popular Articles

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Latest Release

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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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