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  • Desired feature - re-order the keys/macros in the activities

    Translator         Translator         Hi,   Could it be possible to...
    • TroisSix
    • X Series
    • 1 year ago
    • 406
    • 4
  • CambridgeAudio Azur 551R - Power not working

    Translator         Hi, I have a Cambridge Audio Azur 551R, and the Power button is not working, unl...
    • TroisSix
    • X Series
    • 1 year ago
    • 592
    • 6
  • Wheel malfunctioning

    The wheel on the remote is malfunctioning. When attempting to move up with the wheel the selection moves down. I like the r...
    • Fz1rider
    • X Series
    • 1 year ago
    • 323
    • 2
  • Open support ticket pending response

    Hi there, I've an open ticket with support (ud:002d8deb) and haven't gotten any further responses since 26 September despit...
    • Joyap
    • X Series
    • 1 year ago
    • 406
    • 4
  • HDFury support?

    The Sofabaton site claims they support the HDFury Vrroom, but when I select that device, none of the input buttons work. If...
    • akerl
    • X Series
    • 1 year ago
    • 390
    • 1
  • Need IR codes for Hisense 55U6H

    The connects and disconnects of the bluetooth remote does not work consistently.
    • bearben25
    • X Series
    • 1 year ago
    • 275
    • 1
  • I am unable to connect X1 to SONY STR-ZA1100ES

    I am unable to connect X1 to SONY STR-ZA1100ES. please help
    • TheGizTek
    • X Series
    • 1 year ago
    • 381
    • 1
  • Sony Projector VPL-XW5000ES

    The x1 is not able to control this projector. I have tried downloading the code for the 6000 as well as programming through...
    • Msolo
    • X Series
    • 1 year ago
    • 383
    • 6
  • Question: Logitech IR Extender compatibility possible?

    So i use my Logitech Harmony on my Home Cinema and have some IR Extender firmly installed and now i search for an option to...
    • Chucky_GG
    • X Series
    • 1 year ago
    • 428
    • 0
  • Question: How do you integrate your motorized screen?

    Hi, hope this is a right place for asking and getting help? How do you integrate your motorized screen if there isnt anythi...
    • Chucky_GG
    • X Series
    • 1 year ago
    • 435
    • 0
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Latest comments

  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
  • Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
  • Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
  • Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
  • X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
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