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Thumb Wheel Activity Intermittent Scroll Issues
Noticed when selecting an activity, using the X1 scroll thumb wheel, the scrolling intermittently works. Example:&nbs...
docdec01
X1
1 year ago
312
3
Denon AVR-991 Codes
Just got my X1 today and starting to set it up. The AVR-991 isn't listed. Anyone have a good option to try?&nbs...
ptmoore
X1
1 year ago
247
1
Long Press for On-Screen Key Macros?
How can I assign a long press for the on-screen "favorite" keys in Activity Mode? I've got a 3 Apple TV setup. While watchi...
Plik1
X1
1 year ago
323
0
Double fired commands for LG 50NANO76
Hi, I bought a new LG 50NANO76 today and added the tv to my remote. The keys work but they are all fired doubled, when I do...
AkitoItashi
X1
1 year ago
340
3
Toshiba TV Control temperamental
Hi Guys, So i've just got a Sofabaton X1 and i like it but i have an issue. At the moment i have 7 devices configured 5 of ...
DAFFY
X1
1 year ago
196
1
X1 HUB
I can't get my Sony Bravia XBR 65X750D to connect and function on X1. What do I need to do?
cooperbl47
X1
1 year ago
167
1
Sony KD_75X80K Codes Required
Hi all, Need the codes added for my Sony TV KD_75X80K
Nirimba1aust
X1
1 year ago
173
1
is Sony STR-DH790 A/V receiver in the database?
I need to know before buying the X1
titou09
X1
1 year ago
287
1
WiFi Authentication no longer works
For some bizarre reason, after months of working, this hub will no longer authenticate to my WiFi network. What is going on...
mcdc64
X1
1 year ago
272
1
X1 app cannot find on network
Using iphone 14 X1 hub does not appear in app after downloading latest app from app store 3.3.1. Please stop telling us its...
murphytomas
X1
1 year ago
160
1
1
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26
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.