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Can't connect to an IR repeater
I have an IR repeater that I have used successfully with my old Logitech Harmony, but I am unable to get it to work with th...
RodgerDodger
X1
1 year ago
431
1
New remote, can't configure source inputs
I just received my X1 and have successfully added my devices, but when I go to configure source inputs for my Denor AVR-X36...
RodgerDodger
X1
1 year ago
381
0
All my devices turn off when switching between activities
I set up my TV and receiver to be always on unless OFF is pushed, but they turn off when I switch between activities. Can s...
kdbams27
X1
1 year ago
306
0
Correct the spelling on the "Sumbit" button
Your submit button is incorrectly spelled as "Sumbit."
davidbarboza
X1
1 year ago
286
0
Disk VIP211K Receiver
Can not get the channel guide to come up. Ideas on what key I can try?
davidbarboza
X1
1 year ago
200
0
Yamaha RX-A870
Please add it to the database. Having problems with volume control.
davidbarboza
X1
1 year ago
260
0
Sony DA4400ES
X1 will not control my Sony receiver. I tried the learning and it clearly took the input from the remote, but would not tog...
anthraxian
X1
1 year ago
331
1
Denon AVR-591
Will please post the code set for a Denon AVR-591?
Rd05ua
X1
1 year ago
377
1
Sonos Playbar
Hi sofabaton, just setting up my new X1 and wondering if Sonos Playbar will be added to codebase ? Thanks
l00kin
X1
1 year ago
479
1
Foxtel IQ4 in Australia
Hi sofabaton, Just bought an X1 and wondering if Foxtel iQ4 (Arris MX6505NF) will be added to codebase ? If anyone knows, i...
l00kin
X1
1 year ago
434
1
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.