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SOFABATON ARE YOU GOING TO FIX THESE ISSUES
1---remote switches from activities to devices on its own 2---remote stops working until you open the app 3---and i have v1...
fuzzy1
X1
1 year ago
314
1
PlayStation 5
With as long as this has been out I can’t believe that no one has set up the commands for the PS5. I was trying to use this...
Theaterkb
X1
1 year ago
1054
3
Can not get the app, the remote and the hub to sync
I am trying to setup the X1 with my Tivo, Apple TV V4 using a Kinivo 360BNT HDMI switch. There are three things that need a...
Waldorf
X1
1 year ago
232
1
X1 and LG OLED77G2PUA
I have been spending a lot of time trying to setup my LG 77 G2 OLED TV... The TV appears asa IR TV device, but the TV does ...
MMDDAA
X1
1 year ago
422
1
Amazon Omni QLED 2023 in Database?
Are the Amazon Omni QLED TVs of 2023 in the database for the X1?Tried yesterday but didn't find them. If they are in DB how...
Otaku1217
X1
1 year ago
368
1
Clone X1 codebase to another user's smartphone
My wife and I are currently using the Harmony app with 2 Harmony hubs. We do not use hardware remotes. I am cur...
DeanONH
X1
1 year ago
228
2
Media Player: Long press and scrolling not working
I have already asked, but got no answer, so I'm trying again, hoping for a response from Sofabaton: With media players Zido...
Uwe15
X1
1 year ago
557
2
X1 Remote : Volume Up and Down Buttons are reversed.
I got a X1 remote and couple of issues i noticed sofar, 1) Volume Up and Down buttons are reversed. - Is this a a HW ...
gmach1
X1
1 year ago
251
1
Revert to Firmware 11?
I updated from Firmware 11 to 15. Now need multiple clicks for any action. Firmware 11 worked well for me. Is there a way t...
BriTen1
X1
1 year ago
280
2
Unable to set up Activities on X1
I cannot seem to get my TV and Receiver to change input/source while setting up an activity. For example - Acivity - Watch ...
wsthompson2000
X1
1 year ago
253
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2022.9.9, Major Update of Android APP ,HUB
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.