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Roku * Asterisk button
I have the Roku * (asterisk) key set to the "hamburger" or 3-line button and it works in the iPhone app but not on the X1 r...
RebTech60
X1
1 year ago
241
3
Issue adding Epson 5050UB to remote
I have tried so many different ways to add my projector, an Epson 5050UB. Adding the pre-existing code, teaching the hub, t...
MondayNight
X1
1 year ago
310
1
X1 controlling Sonos grouped speakers
I, like many here, am in the process of looking for a replacement for the Logitech Harmony remotes and the iPort xPress Son...
DerekErbSolutions
X1
1 year ago
720
1
Channel Up or Channel Down
I just purchased the X1 remote to work with my Shield TV. Some of the IPTV apps I use have a channel up or channel do...
janderson1021
X1
1 year ago
219
1
Universal Remote
Sofabaton remotes are innovative and versatile devices that enhance your home entertainment experience. With their advanced...
bestbuyu
X1
1 year ago
282
1
Giving up on X1 for now
After using the Sofabaton X1 hub and remote for a little over six months I've decided to unhook the hub and remote and pack...
Kenjm
X1
1 year ago
456
3
Can't connect to Hub
Hello, I am able to login in to the WIFI during set up but then I receive the screen below. I can't do anything else...
adaly
X1
1 year ago
240
1
Alexa and Sofabaton X1
I had a routine on Alexa call "goodnight" and it turns off the avr, the tv, locks the doors, turns off the lights. I just a...
AndyS
X1
1 year ago
249
0
X1 hub will not learn
Only just got x1 , trying to set up Sky stearm but have tried every thing to have hub learn buttons. Have tried...
BlueSmith74
X1
1 year ago
241
1
Sofabaton android app
Can I install the sofabaton app on more than one android phone connecting to same hub.
stkleffner
X1
1 year ago
232
1
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.