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Epson LS11000
Have the X1 Hub and remote with Epson LS11000 projector. Issues with powering off mostly. It will not power off...
travisinfla
X1
1 year ago
315
1
Alexa Skill does not control volume or play and pause
Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off. How do I get it to turn ...
jimATL
X1
1 year ago
496
6
Can't Connect X1 Hub
Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
brooklynrab
X1
1 year ago
374
1
“Hub Lost”
What's the deal with the X1 going "hub lost"? I recommended the X1 to a friend after needing to replace their Logitech Harm...
JoesCat
X1
1 year ago
222
1
Is Roku Streaming Stick 4k model 3820R2 fully supported?
I wish to verify if the X1 fully supports a Roku Streaming Stick 4k, listed model 3820R2 on the Roku page. I'm shoppin...
JoesCat
X1
1 year ago
323
1
Can I us RF to control Directv box
I am trying to get my DirecTV box to respond to the X1. I can't use IR. I am able to communicate to my Samsung TV, but cann...
Pogoldm
X1
1 year ago
435
3
X1 Can't add Shaw Xi0ne box
How do I add the Shaw XiOne box.
Aaron_Wi
X1
1 year ago
245
1
X1 marantz SR5014 Volume
I have the marantz SR5014, the volume buttons on the remote itself are swapped, but in the app they are correct.
Aaron_Wi
X1
1 year ago
246
2
LG G2 OLED OLED83G2PUA Commands Repeat too quickly
When navigating the TV menus the signal repeat is too fast. Most inputs are double or triple repeated, such as left righ, u...
westonww
X1
1 year ago
394
3
Yamaha RX-V479 AV Receiver not switching inputs
When I try to switch an activity that requires input switching, the screen on the receiver will briefly display the input t...
robdam1001
X1
1 year ago
242
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.